At Peachtree, shipping is always free to the 48 contiguous states, unless otherwise noted; shipping to other destinations will be billed at Peachtree’s cost. Most orders ship via UPS or FedEx ground. For larger and/or heavier items a motor freight carrier may be utilized and they have certain special requirements.

Carriers usually schedule deliveries Monday through Friday between 9 AM and 5 PM. When your product arrives in your local area the motor freight company will call you for a scheduled delivery location and time so you are there to accept the delivery. You should obtain the freight company’s phone number in case you need to change the delivery time or you may be charged for the first attempt to deliver if no one is there to accept delivery. Schools, churches, military facilities, certain Manhattan zip codes, and other locations where delivery is restricted or limited may incur a charge of $79 per shipment.

Standard freight delivery policy usually only provides for curbside delivery. You will be required to provide the extra manpower or a loading dock for anything other than curbside delivery. An additional charge of $100 will be incurred if you require special services such as lift-gate, inside delivery, etc. When the motor freight company calls to arrange a delivery time and location, confirm with them that you have requested and paid for these special services so that they are prepared at the time of delivery.

The carrier will require that you accept and sign for the shipment. Before you sign for receipt of your product(s) please carefully inspect each package for damage of goods inside. If you discover any damage you may refuse the entire shipment or portions thereof. Please note damages on the delivery receipt you sign whether or not you accept shipment or refuse the entire shipment.

If you have any questions about motor freight shipments, please do not hesitate to contact our Customer Service Department at 1-800-241-4623 or contact us through our CUSTOMER SERVICE page.

Motor freight shipping is only available within the contiguous United States.